Questions, answered.
Everything teams ask about ProposAI's workflow, plans, and how we look after your data.
Getting started
What is ProposAI?
ProposAI is an AI bid and tender platform. It reads your tender pack, extracts every question with its word limits and scoring cues, drafts responses from your organisation's own evidence, and reviews the result the way a buyer would — before you submit.
How is this different from using ChatGPT or Claude directly?
A chatbot writes plausible prose from fragments you paste in. ProposAI parses the entire pack in the buyer's order, drafts only from your approved collateral, attaches a source to every claim, and gives your team a shared review workflow. You get answers you can defend, not just words that sound right.
Who is ProposAI for?
Bid teams, consultancies, managed service providers, public sector suppliers and framework responders — anyone who regularly answers structured tenders, RFPs or questionnaires.
Do I need technical knowledge?
No. Upload the pack, attach your reference material, review the drafts. If your team can use email, it can use ProposAI.
Features
What file types can ProposAI read?
DOCX, PDF and XLSX — questionnaires, specifications, schedules, policies and supporting documents. Questions are kept in the buyer's document order.
Can I edit the drafts?
Absolutely — drafts are a grounded starting point, not a final answer. Edit freely, inspect the sources behind each claim, and export the completed response back into your working document.
Can my team work on a bid together?
Yes. Organisations support multiple members with role-based access, so contributors, reviewers and bid managers can work on the same response.
What is Buyer Review?
Buyer Review is an independent evaluator step that scores completed answers the way a procurement buyer would, flags unsupported claims and missing evidence, and turns quality concerns into a concrete fix list. Free includes three reviews; paid plans include more.
Pricing & plans
How do I sign up?
Sign up free to create your workspace — no credit card required. Start on the free plan with no commitment, then upgrade when you need more capacity.
Is it free to try?
Yes. Sign up free with no credit card. Free includes AI drafts and three Buyer Reviews so you can reach a useful result before upgrading for more capacity.
Can I change my plan later?
Yes — upgrade or downgrade at any time. Plan changes happen inside ProposAI so your seat and project limits are validated first, and take effect at your next billing cycle.
What payment methods do you accept?
You do not need a card to start. When you upgrade, all major credit and debit cards are accepted through secure Stripe checkout. Invoices and payment methods are managed from the billing portal.
Security & privacy
Is my data secure?
Yes. Documents are encrypted in transit and at rest, stored in DigitalOcean's LON1 region in London, and accessible only to you and the team members you invite. More detail is on our Trust Centre.
Where is my data hosted?
Application servers, the database, and document storage run on DigitalOcean in LON1 (London, United Kingdom). See the Trust Centre for the current hosting and sub-processor list.
Will my documents be used to train AI models?
No. Your tender packs, collateral and drafted answers are used only to produce your responses. We do not use customer documents to train our own models.
Who are your sub-processors?
We use established providers for hosting, authentication, billing, AI routing, and analytics — including DigitalOcean, Clerk, Stripe, OpenRouter, PostHog (EU), and StatCounter. The live list, purposes, and privacy links are on the Trust Centre.
Are you GDPR compliant?
Yes — including data portability and deletion rights. You maintain control over your organisation's data. See our GDPR page and Trust Centre for how we process and host data.
Still have questions?
Our team is here to help — we usually reply within one business day.